Terms of Service

1. Acceptance of Terms

By accessing or using Keystone (the “Platform”), you agree to be bound by these Terms of Service (the “Terms”). These Terms form a legally binding agreement between you (“User,” “you,” or “your”) and Solvent Capital Partners LLC (“Solvent Capital Partners,” “we,” “us,” or “our”), the entity that owns and operates the Platform.

If you do not agree to these Terms, you must not access or use the Platform. By creating an account or using any feature of the Platform, you confirm that you have read, understood, and accepted these Terms in full.

2. About Keystone

Keystone is an investor intelligence platform owned and operated by Solvent Capital Partners LLC, a limited liability company. The Platform aggregates, verifies, and surfaces information about institutional and private investors, including venture capital firms, private equity firms, family offices, angel investors, sovereign wealth funds, hedge funds, accelerators, and corporate venture arms, to help founders, advisors, and capital raisers identify and reach the investors most likely to deploy capital into their opportunities.

Keystone is a software product. We do not provide investment advice, broker-dealer services, capital introduction, fundraising, placement-agent services, or legal or tax advice. Nothing on the Platform constitutes a solicitation, recommendation, or offer of any security or investment product. You are solely responsible for evaluating the suitability of any investor relationship you initiate as a result of using the Platform.

Keystone is a data and intelligence platform only. We do not introduce users to investors, facilitate communications between users and investors, or act as a placement agent. Any outreach conducted by users is their own independent activity and is not conducted on behalf of, under the authority of, or with the endorsement of Solvent Capital Partners LLC.

2.1 No Financial Advice

Nothing on Keystone constitutes investment, legal, tax, or financial advice. The Platform is informational only.

3. Eligibility and Accounts

3.1 Eligibility

To use Keystone you must be at least eighteen (18) years of age and capable of entering into a legally binding contract under the laws of your jurisdiction. By using the Platform, you represent and warrant that you meet these requirements.

3.2 Account Registration

You must register an account to access most features of the Platform. You agree to provide accurate, current, and complete information; to maintain and promptly update your account details; to keep your password and credentials confidential; to be solely responsible for all activity that occurs under your account; and to notify us immediately of any unauthorised use or suspected security breach.

3.3 Account Sharing

You may not share, transfer, sell, or sublicense your account. We reserve the right to suspend or terminate any account that we reasonably believe is being misused, shared, or used in violation of these Terms.

4. Subscriptions, Billing and Credits

4.1 Plans and Credits

Keystone offers a tiered subscription model with monthly and annual billing options. Each plan includes a monthly allotment of credits, where one credit unlocks one full investor profile (including verified contact information, deployment signals, and check-size data).

4.2 Recurring Billing

By subscribing, you authorise us (and our payment processor) to charge your nominated payment method on a recurring basis until you cancel. Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel at least seven (7) days before the renewal date. Annual plans are billed upfront for the full term and include a discount versus monthly billing. We will send a reminder email before annual plan renewals.

4.3 Fees and Taxes

All fees are quoted in U.S. dollars and are exclusive of any taxes, levies, or duties that may apply in your jurisdiction. You are responsible for any such taxes.

4.4 Credit Reset

Credits reset at the start of each billing cycle and do not roll over to subsequent periods. Unused credits expire at the end of each cycle.

5. Free Trial

New users may sign up for a free trial that includes one hundred (100) credits and full access to the Platform’s search, filtering, and intelligence features. No payment method is required to start the free trial.

We may, at our sole discretion, modify or discontinue the free trial program at any time, limit free trials to one per individual or organisation, and refuse a free trial to any user. Abuse of the free trial, including but not limited to creating multiple accounts to obtain additional credits, is grounds for immediate termination.

6. Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period; you will retain access to your paid plan and any remaining credits until that period ends.

Except where required by applicable consumer protection laws, all fees are non-refundable. Refunds may be issued at our sole discretion for technical failures, duplicate charges, or other exceptional circumstances. We do not offer refunds for partial billing periods, unused credits, downgrades, or accounts terminated for breach of these Terms. If you believe you have been charged in error, please contact us within thirty (30) days of the charge so we can investigate.

7. Acceptable Use

You agree to use Keystone only for lawful purposes and in a manner consistent with these Terms. You shall not, and shall not permit any third party to: (a) violate any applicable law, regulation, or third-party right, including intellectual property, privacy, publicity, or contractual rights; (b) use the Platform to send unsolicited commercial messages (“spam”) in violation of any anti-spam law, including CAN-SPAM, CASL, GDPR, and PECR; (c) scrape, crawl, harvest, or otherwise extract data from the Platform by automated means, including bots, spiders, or any data-mining tools; (d) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or its content for any commercial purpose without our express written permission; (e) reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform; (f) interfere with, disrupt, or impose an unreasonable load on the Platform or its supporting infrastructure; (g) attempt to gain unauthorised access to the Platform, other user accounts, or any computer systems or networks connected to the Platform; (h) use the Platform to transmit any virus, worm, trojan, or other malicious code; (i) use the Platform to harass, defame, or threaten any individual or organisation; (j) bypass, disable, or otherwise circumvent any security or access-control feature of the Platform; or (k) use exported data to send bulk commercial communications in a manner that violates the applicable anti-spam laws of the recipient’s jurisdiction. Users are solely responsible for ensuring their outreach complies with CAN-SPAM, CASL, GDPR, PECR, and all other applicable laws.

We reserve the right, at our sole discretion, to investigate suspected violations and to take appropriate action, including suspending or terminating accounts, removing content, and reporting illegal activity to the appropriate authorities.

8. Data Sources and Accuracy

The investor data on Keystone is aggregated from a combination of public filings, regulatory disclosures, verified professional profiles, deal databases, and proprietary enrichment processes. We invest significant resources in triple-verifying contact information and tracking deployment activity, but the underlying sources are subject to change without notice and the data may, at any given moment, be incomplete, out of date, or inaccurate.

Keystone is provided for informational purposes only. You acknowledge and agree that: (a) you are solely responsible for verifying any information before acting on it; (b) we make no warranty, express or implied, regarding the accuracy, completeness, timeliness, or fitness for any particular purpose of the data presented on the Platform; (c) we are not liable for any loss, damage, or missed opportunity resulting from your reliance on Platform data; and (d) the presence of an investor in the database is not an endorsement, introduction, or recommendation by us.

You agree that you will not represent, suggest, or imply to any third party (including investors you contact) that you have been introduced or referred by Keystone, Solvent Capital Partners, or any of our personnel.

9. Data Export Responsibility

Users who export data from Keystone agree to use such data solely for their own internal business purposes and in compliance with applicable data protection laws (including GDPR, CCPA, and other applicable data protection regulations). Resale, redistribution, or incorporation of exported data into third-party products is strictly prohibited.

10. Intellectual Property

All intellectual property rights in and to the Platform, including the software, source code, design, text, graphics, logos, icons, structure, organisation, compilation of data, and the Keystone brand, are owned by Solvent Capital Partners LLC or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform in accordance with these Terms and for your internal business purposes only. This licence does not include the right to (a) modify, adapt, translate, or create derivative works of the Platform or its content; (b) republish, redistribute, or commercially exploit Platform content; (c) use any data-mining, robots, or similar data-gathering and extraction tools; or (d) use the Keystone name, logo, or branding without our prior written consent. All rights not expressly granted to you in these Terms are reserved by Solvent Capital Partners LLC.

11. User Content

You retain all ownership rights in any data, files, search queries, saved filters, notes, exports, or other content that you upload to or generate within the Platform (“User Content”). By submitting User Content, you grant Solvent Capital Partners a worldwide, non-exclusive, royalty-free licence to host, store, process, and display your User Content solely as necessary to operate, maintain, and improve the Platform and to provide support to you.

You represent and warrant that you have all rights necessary to grant this licence and that your User Content does not infringe any third party’s intellectual property, privacy, or other rights. We will not access or disclose your User Content except as necessary to provide the Platform, comply with legal obligations, enforce these Terms, or protect the rights, property, or safety of Solvent Capital Partners, our users, or the public.

12. Third-Party Services

The Platform may contain links to, or integrations with, third-party websites, services, or content (such as professional profiles, CRM tools, or outreach platforms). These third-party services are not owned or controlled by Solvent Capital Partners, and we are not responsible for their content, accuracy, privacy practices, or terms of use. Your use of any third-party service is at your own risk and is governed by the terms and policies of that third party.

13. Service Availability

We strive to keep the Platform available, secure, and performant at all times, but we do not guarantee uninterrupted, error-free, or always-available service. The Platform may be unavailable from time to time due to scheduled maintenance, software updates, hardware failures, network outages, or events outside our reasonable control.

We reserve the right, at our sole discretion and without liability to you, to modify, enhance, suspend, or discontinue any feature, functionality, or version of the Platform at any time, with or without notice. Material changes that adversely affect paid subscribers will, where reasonably practical, be communicated in advance.

14. Disclaimers

The Platform is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, Solvent Capital Partners disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

15. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will Solvent Capital Partners, its officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, or business interruption, arising out of or related to your use of, or inability to use, the Platform, even if we have been advised of the possibility of such damages.

Our total cumulative liability under these Terms shall not exceed the greater of (a) the fees you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) five hundred U.S. dollars ($500). You acknowledge that the fees reflect the allocation of risk set forth in these Terms and that we would not enter into this agreement without these limitations.

16. Indemnification

You agree to indemnify, defend, and hold harmless Solvent Capital Partners LLC and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to (a) your use of the Platform; (b) your violation of these Terms or any applicable law; (c) your User Content or any communications you send through or as a result of the Platform; or (d) your infringement or misappropriation of any third party’s intellectual property, privacy, or other rights.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with our defence of such claim.

17. Termination

Either party may terminate this agreement at any time. You may terminate by cancelling your subscription and ceasing all use of the Platform. We may suspend or terminate your access, in whole or in part, immediately and without notice if we believe in good faith that you have violated these Terms, that your account presents a security or legal risk, or that termination is otherwise necessary to protect Solvent Capital Partners, our users, or third parties.

Upon termination, your right to use the Platform ceases immediately and we may delete your account, User Content, and data after a reasonable retention period. Provisions of these Terms that, by their nature, should survive termination, including but not limited to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and miscellaneous, shall survive.

18. Governing Law and Disputes

These Terms, and any dispute or claim arising out of or in connection with them, their subject matter, or their formation, shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of laws principles.

You and Solvent Capital Partners agree that any dispute arising from or relating to these Terms or your use of the Platform shall be resolved exclusively in the state or federal courts of competent jurisdiction located in the State of Delaware, and you irrevocably consent to the personal jurisdiction and venue of those courts. Nothing in this section limits either party’s right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

19. Miscellaneous

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Solvent Capital Partners regarding the Platform and supersede all prior agreements, communications, and understandings.

19.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

19.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.

19.4 Assignment

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign these Terms freely, including to any affiliate or in connection with a merger, acquisition, or sale of assets.

19.5 Force Majeure

Neither party shall be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government actions, natural disasters, pandemics, or failures of telecommunications networks.

19.6 No Agency

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Solvent Capital Partners.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, our business practices, or applicable law. When we make material changes, we will post the revised Terms on this page and update the “Last Revised” date at the top. For material changes that affect paid subscribers, we will use commercially reasonable efforts to provide additional notice, for example, by email or in-app notification, at least thirty (30) days before the changes take effect.

Your continued use of the Platform after the effective date of any updated Terms constitutes your acceptance of those updates. If you do not agree to the updated Terms, you must stop using the Platform and cancel your subscription before the effective date.

21. Contact

If you have any questions, concerns, or feedback about these Terms of Service, or need to send a legal notice, please contact us at:

Solvent Capital Partners LLC
legal@keystone.markets

We aim to respond to all legitimate inquiries within five (5) business days.